At ZarOne.Store, we want you to shop with confidence. If you are not fully satisfied with your purchase, we are here to help.
- Returns: You may request a return within 3 days of receiving your order.
Items must be unused, in original packaging, and in the same condition that you received them.
Certain products such as personal care items, fragrances, and hygiene-related products, are non-returnable due to safety and health reasons.
- Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original method of payment within 7–10 business days.
- Shipping costs are non-refundable (unless the return is due to a defective or wrong item sent by us).
- Exchanges
- We only replace items if they are defective, damaged, or incorrect.
- If you need to exchange an item, please contact us within 3 days of receiving your order.
- Order Cancellations
- Orders may be canceled within 24 hours of purchase if they have not yet been shipped.
- After shipment, the order cannot be canceled, but you may follow the return process once delivered.
- Shipping Returns
- To return your product, please contact our support team for the return address and instructions.
- Customers are responsible for paying shipping costs for returning items unless the product is defective or incorrect.
- Contact Us
For return or refund requests, please contact us at:
Email: support@zarone.store 
Website: www.zarone.store